SHIPPING

  • Shipping is free on all orders worldwide.
  • We process orders Monday through Friday (Business Days).
  • We try to ship products at the same business day by 1PM local time (UK).
  • Generally, domestic orders are delivered within 3-5 days (UK ONLY)
  • EU orders are usually delivered within 7-14 days
  • The rest of the world deliveries can take anywhere from 7-21 business days (depending on the destination)
  • Please allow up to 4 weeks for shipping, with the majority of orders arriving within 2 weeks (not including handling time).
  • For orders to South Africa please allow up to 30 business days. 
  • Please note, that during Holiday periods, shipping times may increase significantly, due to system volume. 
  • If ordering multiple items, you may receive more than one package and/or receive one package before another. This is due to our various supply chains. 

Why does it take so long?

  • Each of our car air fresheners is customized individually, therefore, it takes some time to manufacture them. Thank you for your understanding.

 

TRACKING

  • Tracked shipping currently is not available
  • Please allow 5-7 days for your tracking to show in the courier's tracking system (When available).
  • If you have a question about tracking a particular order, please contact us at info@freshylab.com

*Please do not send more than one message, as this back-logs customer service response time. We will let you know when your order(s) is shipped. 

Thank you for your understanding and continued support. We love, and appreciate each and every one of you. 

-FreshyLab